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Im not sure how or why my account is over drawn. This is from last year.
crystal, long island city
February 2, 2015 12:28:03 PM
In reply to crystal, long island city
Hey, Crystal! Thanks for reaching out to us on this and we'll be glad to guide you in the right direction.
From your message, it sounds as though your account may have already been closed due to funds owed. If so, we can provide more information for you and payment arrangements can be made by contacting our Recovery Department directly at 800-354-9769, or by visiting any TD Bank Store and stopping by a Teller station. Our Recovery Department can be reached Monday through Friday, 8am-9pm and Saturday 8am-5pm for your convenience. Also, our TD Bank Stores with their lobby hours can be found here: http://bit.ly/TDStores.
Or, if your account is still open, feel free to give us a call and we can look into this further for you. We are available 24/7 at 888-751-9000, or you can visit us at a Store as just mentioned for assistance. Kindly note that overdrawn accounts may be closed after 60 days, if the balance is not made current and we'll be able to give you better details about your own account once we review this with you in person or when you call.
Hope this helps, Crystal and best of luck with this! Have a great day.
Kristen P, Mount Laurel
February 2, 2015 12:30:49 PM