Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
April 13, 2015 02:41:22 PM
In reply to nicole, wolcott
It's always great to have you here on TD Helps, Nicole.
Please note, as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank Store. Upon proper verification, we will be glad to assist you to file a dispute against the fraudulent transaction on your account. To locate a TD Store near you, please visit, http://bit.ly/TDStores.
Additionally, if you are enrolled for Online Banking, you are more than welcome to send us a secure message by clicking here: http://bit.ly/1eaISlq for additional assistance. Once you are logged you’re your account, on the left hand side of the page, you should see an option to "Send a secure message" located in the “Message Center." Once the message is sent, you should expect a response within 24 hours.
If the transactions in question were made by using your TD Visa Credit Card, please contact TD Card Services 24/7at 888-561-8861 to speak with a TD Credit Card Customer Service Representative.
You may also wish to connect with the Biller for further options regarding this double charge.
Let us know if this helps and have a nice day.
Brian M., Mount Laurel
April 13, 2015 02:43:57 PM