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June 5, 2017 02:48:39 PM
In reply to Timothy, Bayside
Thanks for reaching out to us today, Timothy! We'd be happy to help.
Good news! It's usually a quick fix to get you back online if you've been locked out. Give us a call 24/7 at 888-751-9000 and we should be able to get back online in no time. You may also stop in to see us at any of our TD Bank Stores. To find a location near you, click here: https://go.td.com/1nq31dc.
In regard to a monthly fee, most of our accounts require a minimum daily balance. Depending on the account type you have, that minimum balance will vary. We encourage you to view our checking accounts here: https://go.td.com/2eQORxu. You should be able to find the account you currently have and see what minimum daily balance is required to avoid a monthly maintenance fee. We'd also be happy to provide that information when you call or stop in to have your online banking unlocked.
We look forward to hearing from you soon, Timothy. Have a great day!
Customer Service Team, Mount Laurel
June 5, 2017 02:49:06 PM