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For some reason, my account started asking me for my security questions when I tried logging on and whenever I typed in the answers, the page kept saying that I was wrong, even though I know for a fact that I wasn't. What can I do to have access to my account again? I need to check my finances ASAP.
October 8, 2015 03:12:13 PM
1 person recommended this |
In reply to Cristina, Jupiter
We're sorry to hear that you've been locked out of Online Banking, Cristina. We'd be glad to point you in the right direction.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you regain access.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
October 8, 2015 03:12:33 PM
1 person recommended this