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physical branch today and they said they heard nothing official but other customers were complaining about it. Could someone please look into this. I have tried to access online banking from multiple computers just to make sure it wasn't on my end. Thank you!
Regina, Cortlandt Manor
October 31, 2014 06:54:25 PM
In reply to Regina, Cortlandt Manor
Good evening, Regina and welcome to TD Helps. We apologize for any trouble you`ve had with your online account, and we appreciate your patience. We'd like to help to make sure you don't have any issues logging in going forward.
As you indicated in your message that your log in page is blinking, this sounds like an issue with the browser in use. In the meantime, we'd recommend some updates to your current browser.
To begin, we suggest that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we suggest making this update as well. Please note, that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating your browser, we'd recommend that you try using an alternate browser instead.
If you experience other difficulty, please know that our Digital Specialists are available 24/7 to assist you with your online account. You can call our Digital Specialist at 1-800-493-7562 and we will be more than happy to help you.
We hope these tips help you, Regina! Feel free to let us know how this works for you, and have a nice evening.
Luis C, Mount Laurel
October 31, 2014 07:12:10 PM