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unable to get a clear title because TD AF needs to electronically release the title with the Texas Department of Motor Vehicles who will not accept a written release of lien and require the lien to be released via their electronic title system of which TD Auto Finance is a registered e-title participant. My new lienholder is NAFT Federal Credit Union and my loan officer is George Bailey. The Credit Union has also been trying to get the lien release so they can record the new lien. This is causing me and them a lot of time and trouble. The Credit Union has called TD Auto Finance at least 15 times over this situation and almost a year later nothing has been done. I am planning to sell my truck soon and not being able to get a clear title is going to prevent me from doing so. I am frustrated and fed up.
If I do not get something done very soon I am going to have no choice other than to seek legal counsel to get this situation resolved.
April 7, 2017 06:24:54 PM
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In reply to Reyes, Alamo
Thank you for your inquiry on TD Helps, Reyes.
Please note that will need to contact information from our affiliate, TD Auto Finance. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you.
Let us know if you have additional questions for us, Reyes. Have a great weekend!
Shanika A, Mount Laurel
April 7, 2017 06:25:54 PM