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The e-mail of XXXXXXXXX@XXXXXXX.net has been canceled. My new one is XXXXXXXX@XXXXXXXX.net
Corrine, New Rochelle, NY 10801
October 5, 2015 11:46:07 AM
2 people recommended this |
In reply to Corrine, New Rochelle, NY 10801
We're sorry to hear that you're having trouble logging in, Corrine. We'd be glad to point you in the right direction.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you regain access to your online account.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
If this is in regards to your TD Credit Card, we ask that you contact our Credit Card Specialists 24/7 by dialing 888-561-8861 for assistance.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Corrine and have a good day.
Megan K, Mount Laurel
October 5, 2015 11:47:35 AM
1 person recommended this
i forgot my old email address,username,password
November 5, 2015 01:25:57 PM
In reply to billy, chester,sc
Welcome to TD Helps, Billy.
As we mentioned above, if you're having trouble logging in, we ask that you contact us directly. Please use the numbers mentioned above or visit any TD Store during lobby hours and we'd be glad to help you log in again.
Talk to you soon, Billy and have a good day.
Megan K, Mount Laurel
November 5, 2015 01:26:27 PM
update my e-mail address
fred, sunny isles beach
November 5, 2017 01:27:38 PM
In reply to fred, sunny isles beach
Thanks for joining the conversation, Fred.
To update your email address, you'll first want to log in here: https://go.td.com/1eaISlq. Once you've successfully logged in, please click on the 'Customer Service' tab and select 'Contact Info' under 'Update Profile and Preferences'. You'll then want to click 'Send' to save your changes.
If you have any trouble changing your email address, please feel free to call us directly at 800-493-7562. Our Representatives are available to assist 24 hours a day, 7 days a week.
We hope this helps, Fred. Have a wonderful day!
Natasha M, Mt. Laurel
November 5, 2017 01:28:15 PM