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We do the online banking. I changed my email account from XXXX to XXXX. Please change your records. How will I know that this has been done?
Joseph, Township of Washington 07676
December 12, 2017 01:21:48 PM
In reply to Joseph, Township of Washington 07676
Good afternoon, Joseph.
We appreciate you coming to TD Helps for assistance today, and we'll be more than happy to help.
As you mentioned that you already changed your email address, it sounds as though you may have done so yourself through your Personal Online Banking. If this is the case, generally speaking, this change will reflect on your account within 2-3 business days, and if you'd like to confirm that this information has be successfully updated, you're more than welcome to connect with us directly.
You may first call and speak with one of our Banking Specialists, who for your convenience are available to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. You're also welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a TD Store location, that's okay, as you're also welcome to send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this information was helpful, Joseph, and please don't hesitate to contact us with any additional questions or concerns.
Take care, and have a great day.
Brittany M, Mount Laurel
December 12, 2017 01:22:47 PM