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JOAN, WOOD RIDGE
December 4, 2014 01:28:56 PM
In reply to JOAN, WOOD RIDGE
We're sorry to hear that there were charges that you did not authorize on your account, Joan and we'd be happy to help with the next steps.
To best assist you, we ask that you contact us directly by calling 888-751-9000. Once you reach a Representative, they will be able to review your account and file the necessary disputes or you can also visit your local TD Bank Store. To find a TD Store location near you, please visit http://bit.ly/TDStores.
If you are enrolled for Online Banking, you may also send us a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, you may do so at any time here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number, Social Security number and email address. If you have any trouble enrolling, you can call us directly by using the 24/7 number mentioned above or visit a TD Store. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We'd also like to share with you a few tips to help manage and protect yourself against fraud and identity theft. For more information please visit here: http://bit.ly/1gE1jyH. You can also check out some helpful tips here: http://bit.ly/1q23MZt.
If you have any other questions, Joan please let us know. Have a good day.
Megan K, Mount Laurel
December 4, 2014 01:30:42 PM