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I HAVE PROBLEM FROM MY BILL PAY ONLINE , THEY SEND BACK THAT CHECK FOR ME AND THEY DONT SEND FOR MY PAYMENT. HOW CAN YOU FIT OR HELP US HOW WE PAY MY BILL FROM ONLINE . THANKS SO MUCH AND CAN YOU EMAIL FOR US
July 24, 2017 07:31:37 AM
In reply to YEN, GREENACRES
We're sorry to hear that you're having trouble, Yen. We'd be glad to help.
Based on your question, it sounds as though you received the payment meant to pay your bill at your home address. If this is the case, you simply need to update the information associated with your biller.
First, you will need to sign in to Online Banking here: http://go.td.com/1eaISlq. To modify your biller information, please follow the steps below:
1. Click on the Bill Pay tab located at the top of your screen.
2. Click on Activity that is next to the name of the biller.
3. Click on the details link right next to the biller's name.
4. Make the appropriate changes and click the Save Changes button.
5. Click on Finish
If you have trouble making these changes, feel free to reach out to our Tech Support Specialists 24/7 at 800-493-7562.
We hope this clears things up, Yen. Enjoy your day.
Megan K, Mount Laurel
July 24, 2017 07:31:49 AM