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My wife is out of the country and I am unable to answer the security question about her car.
Gregory, St. Johnsbury
December 24, 2016 01:27:16 PM
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In reply to Gregory, St. Johnsbury
Thanks for connecting with us here on TD Helps, Gregory. We're sorry to hear you're having trouble with your online account. Don't worry, we are here to help!
Since the account is already locked, you will not be able to reset it online. Fortunately, our Digital Banking Specialists are available 24/7 at 800-493-7562 to assist you. Upon proper account verification, they will be able to help you gain your online access back immediately.
Additionally, please note that each signer on an account may have their own log in credentials. This helps to prevent password and security question lockouts. If you are a joint account signer and do not have your own login credentials yet, we recommend she visit: https://go.td.com/1lU2qfY to begin the enrollment process. The account number, TD Bank ATM/Debit Card, Social Security number and, email address will be needed, or use the number as above to have a Digital Specialist assist with enrollment.
If you've locked yourself out of your online access for your TD Bank Credit Card check out: http://bit.ly/28LTtn1. For additional assistance please reach out to TD Card Services 24/7 at 888-561-8861.
You're also welcome to stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, please check out: https://go.td.com/1nq31dc.
Thanks again for your visit, Gregory and we hope this helps! Have a great holiday weekend!
Shanika A, Mount Laurel
December 24, 2016 01:44:17 PM