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I have forgot my user name. I wrote it down and the user name that I've tried does not work. Would you please help me?
charline, daytona beach,, florida
January 3, 2015 02:06:22 PM
In reply to charline, daytona beach,, florida
Thank you for visiting TD Helps today, Charline. We are more than happy to guide you in the right direction.
We understand it can be frustrating when experiencing difficulties online, we'd like to offer some help!
As you mentioned that you have forgotten your User Name, we recommend contacting us 24/7 at 888-751-9000. After one of our specialists has verified you with the proper identification information, they’ll be more than happy to assist you in retrieving your Online Banking User Name. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you are referring to your User Name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
In addition, you could also visit your local TD Bank Store during normal lobby hours, where a Representative will be able to help you. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Let us know if you have any other banking questions. Have a fabulous day!
LiShu R, Mount Laurel
January 3, 2015 02:08:08 PM