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August 11, 2015 10:08:42 AM
In reply to Michael, Nutley
Good question, Michael, thanks for looking to TD Helps for your answer.
In order to retrieve your User Name, you will need to contact us 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in regaining access to your Online Banking. Also you can visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Store Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
Let us know if you have any further questions. Have a pleasant day, Michael!
LiShu R, Mount Laurel
August 11, 2015 10:10:14 AM