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Melissa, Blue Bell
August 11, 2015 07:08:09 PM
In reply to Melissa, Blue Bell
We're sorry to hear this, Melissa; we understand how inconvenient this is.
We would like to discuss this with you; unfortunately, we don't have access to your personal information since this is considered an unsecured forum. To best assist you, we ask that you contact us directly by calling 888-751-9000. We have Banking Specialists available 24/7 to discuss your circumstances or you can also visit your local TD Bank Store. Upon proper verification, we would be glad to assist you to file a dispute against the fraudulent transaction(s) on your account. To find our TD Store locations near you, please visithttp://bit.ly/TDStores.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log on to your TD Bank online profile. You can do so by clicking here:http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to log on http://bit.ly/1rvBmq8 and send a secure message.
We'd also encourage you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions that may help if you have any additional questions and concerns.
We hope this helps, Melissa, let us know if you have any further questions.
Justin B, Mount Laurel
August 11, 2015 07:22:32 PM