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I have got a refund to my credit card on August 3. For 2 days it was shown as Pending transaction, but today it disappeared and didn't go to my credit.
August 7, 2017 09:47:38 AM
In reply to Ahmad, edmonton
Welcome to TD Helps, Ahmad. We'll be happy to help.
It seems like this is pertaining specifically to your TD Credit Card account. If this is the case, we ask that you connect with our Specialists at 888-561-8861. We are available 24/7 and will be happy to review your account and answer any questions you may have.
If you are referring to a refund on your debit card, it usually takes about 3-5 business days for the credit to appear on your account, once the merchant has processed a refund. If you have any additional questions about the credit you expect to receive in particular, you may connect with one of our Customer Service Specialists 24/7 at 888-751-9000.
You may also visit your local TD Bank Store to discuss your account. To view our Store locations and hours, please take a look here: https://go.td.com/1nq31dc.
Please know that we would like to assist you directly, but cannot, as TD Helps is considered an unsecure forum.
Please enjoy the rest of your day, Ahmad, and let us know if you have any other questions.
Natasha M, Mt. Laurel
August 7, 2017 09:47:57 AM