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still has not posted to my account. I called customer service and they said that it would take 7-10 business days. Since when? This has never happened before. Any information would be greatly appreciated. I cannot have my checks held for 7-10 business days. I deposited a check for $11,550 on Saturday. It is now Monday and the check has not posted. I called customer service and they said that it would take 7-10 business days. I have had a small business account with TD for 5 years. They have never held a check like that before. I cannot have my checks held for that amount of time. I am NOT a new customer. Any info would be greatly appreciated.
john, Glen Mills
June 13, 2016 01:34:18 PM
In reply to john, Glen Mills
Welcome to the TD Helps community, John. We're happy to clear up some confusion regarding your check deposit.
Please know that large check deposits may be subject to a longer hold period for verification purposes. We apologize if this causes any inconvenience.
We invite you to take a look at our Funds Availability Policy found here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you would like to discuss your deposit in greater detail, we ask that you reach out to us directly for assistance. You are able to call our 24/7 Banking Specialists by dialing 888-751-9000. After account verification, they will be glad to review your recent deposit and determine when the funds will become available.
Similarly, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We are here to help, John. Let us know if you have any other questions.
Kris M, Mt. Laurel
June 13, 2016 01:34:32 PM