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June 15, 2015 11:06:27 AM
In reply to Charlayne, Asheville
Thank you for coming to TD Helps, Charlayne. We're sorry to hear you have lost your debit card and would like to provide some help, so you may have your card closed and a new one issued as soon as possible.
First and foremost, if you have not yet done so, we recommend contacting us immediately at 888-751-9000 and one of our dedicated Banking Specialists will cancel the card for you right away and they're available 24/7 for your convenience. Once you're on the phone with them, they will also review the account activities after account verification. You may then either to request a replacement card to be mailed to your address on file; or you can visit any TD Bank Store, during lobby hours to get the replacement card made on the spot for you. Take a look at: http://bit.ly/TDStores for hours and locations near you. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Hope this response has guided you in the right direction and take care, Charlayne.
LiShu R, Mount Laurel
June 15, 2015 11:07:38 AM