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I need my log in info for my acct
kenneth f, st augustine, florida
September 16, 2014 03:03:56 PM
In reply to kenneth f, st augustine, florida
We're sorry to hear that you can't find your username and password, Kenneth. We'd be happy to guide you in the right direction.
If you know your username and not your password, you have the option of resetting your password via your Online Banking. To access the log in page, please click here: http://bit.ly/1eaISlq. Beneath the password field, you would need to select "Trouble Logging In." After you do so, please enter your username, select the type of account and, the last four numbers of your Social Security number. You will then be asked to answer two of your security questions. When complete, you will be prompted to change your password. While changing your password, please keep these tips in mind:
-Use a combination of numbers, letters and special characters, but no spaces
-Your password should be unique. Memorize it and do not disclose it to anyone else
-Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
-Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you continue to experience difficulties, we ask that you contact us directly. You may do so 24/7 at 800-493-7562 and speak with our Digital Banking Specialists. After account verification, they would be happy to help you log back in. If you prefer, you can also speak with a Representative in person by visiting a TD Store during lobby hours. For locations of Stores near you please visit http://bit.ly/TDStores.
We hope this helps, Kenneth and have a good day.
Justin B, Mount Laurel
September 16, 2014 03:07:08 PM