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I have missed my Debit card, how to apply for a new card?
August 25, 2015 12:28:45 PM
1 person recommended this |
In reply to yadong, lexington,MA
Hi Yadong and thanks for joining us today.
It sounds like your debit card has been misplaced. We invite you to give us a call 24/7 at 888-751-9000 and one of our dedicated Banking Specialists will cancel the card for you right away. At that time, we will also review the account activity to ensure there has not been any fraud to your account. You may then either to request a replacement card to be mailed to your address on file; or you can visit any TD Bank Store, during lobby hours to get the replacement card made on the spot for you. Take a look at http://bit.ly/TDStores for hours and locations near you.
If you prefer, you may also contact us by sending us a Secure Message through your Online Banking if you are currently enrolled for Online Banking. To send a secure online message, please sign into your account from here http://bit.ly/1eaISlq and click on the Customer Service tab and then select "Send a Message." Please note; if you choose to request a new debit card via telephone or online secure message, you will need to allow 7-10 business days for the card to be mailed to your address on file.
Feel free to visit us again if you have any additional questions.
Sandy D, Mount Laurel
August 25, 2015 12:30:04 PM
1 person recommended this