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I worked a summer in Mount Washington and used TD bank to pay my money into. When i left America i had between $400 and $500 in my account and didn't take it out. Its been sitting in my account since the end of august 2014. I have previously tried to pay out the money as a bill which was sent as a cheque to my camp in my name (Camp HiRock) which was then forwarded to me. I eventually received this and tried to pay it in but they simply returned the bill without it going into my account. I am obviously wanting to receive this money that i left in my account to pay into my english HSBC account.
March 3, 2015 10:28:21 PM
In reply to Emma, London
Thanks for joining us on TD Helps, Emma. We're glad to see you in the TD Helps Community.
At this time, wire transfers can only be completed by visiting a TD Store for security reasons. We recommend checking with your financial institution in the U.K. for a couple solutions. You may be able to schedule an ACH or direct debit from your TD account via your new financial institution's services. If you have TD checks for your account, you can also write a check for the remaining balance of your account and make a deposit. Please note that the check will be subject to your institution's foreign check policies.
Keep in mind that TD makes it easy to bank while you're away! Your TD VISA Debit card can be used anywhere you see the VISA or PLUS logos to make transactions and withdraws. You can also continue to utilize Online and Mobile Banking even though you are overseas. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY . You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
Since you are now overseas, we recommend contacting us to place a notification on your account and update your address. You can do so by calling our Customer Service Line 24/7 at 856-751-9000 or call collect from an international phone by dialing 215-569-0518. You can also update your address by using Online Banking. You can update your information while signed in by following the steps listed.
· Click on the Customer Service tab
· Select "Change Address, Phone, E-mail Address" link
· Select the desired bank account(s) from the list shown
· Enter your new information into the corresponding text boxes
· Click the "Submit Change" request button
A confirmation screen will appear indicating the changes that will be made to your contact information.
We apologize for any inconvenience this may cause, and we hope the information helps, Emma. Have a nice evening.
Justin B, Mount Laurel
March 3, 2015 10:36:00 PM