Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Please confirm your contact details - either an email contact or a call collect number.
Richard, Manchester, UK
October 20, 2015 06:12:25 PM
In reply to Richard, Manchester, UK
Thanks for stopping by TD Helps, Richard. We appreciate your question and are happy to provide you with the different options available to you on how to update your address depending on your account type.
For personal accounts, you're welcome to call us anytime at 888-751-9000 to request it to be updated. You may also send a request via online banking, this link: http://bit.ly/1eaISlq will bring you to the login page. Once you're logged in to your account, please click on the "Customer Service" tab, then under the Self Service section you can click the link that says "Change Address, Phone, E-Mail Address."
Since you are already writing to us from the U.K., please contact Customer Service 24 hours a day, 7 days a week from outside the United States at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Our mailing address for this request is: TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215. Please make sure to include your signature.
For business accounts you may also stop by a TD location, if you are planning a trip to the states soon, send us a secured message via Online Banking or send us a request through the mail, as described above.
If you have a business account with multiple signers, address changes must be completed at a TD Bank Store.
Updating your address on a Credit Card can be done by calling 888-561-8861, logging in at http://bit.ly/1lVKil9, or by stopping by any TD Bank location. Once you log in online, please click on "Services" then "Manage Credit Card" and finally "Update Mailing Address and Phone Number." You address change will take effect immediately on your Credit Card. When calling our Credit Card Specialists from outside the United States, you may contact our Credit Card Specialists 24/7 by dialing 706-644-3266.
To change your address for a Personal Loan, you may call the first numbers listed above, stop into a TD Bank Store or send us a message via Online Banking.
Please contact your home Store to change your address for an Unsecured Line of Credit and Home Equity Line of Credits (HELOC) or you can also request the update in person at any TD location.
Please note your change of address requests can take up to 3 to 5 business days to be completed.
We hope this helps, and enjoy the rest of your week!
Justin B, Mount Laurel
October 20, 2015 06:13:15 PM