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jake, monmouth junction
November 6, 2015 03:08:54 PM
In reply to jake, monmouth junction
Thanks for joining us here at TD Helps, Jake. We'd be happy to help provide details.
If this is in regards to your TD Account, your "Account Balance" (or "Today's Balance") is the true amount of money in your account at the start of any given business day. When locating your actual balance, you would want to look at the "Available Balance" as that number is reflected after all pending transactions are deducted from the Account Balance. Some things to remember:
-Your Available Balance is reduced by any pending debit card transactions (purchases and ATM withdrawals), and includes any deposited funds that have been made available.
-Your Available Balance does not reflect checks that you have written that have not yet cleared, or payments made in Bill Pay by laser draft (paper check) that have not yet cleared.
-Your Available Balance also does not include electronic payments in Bill Pay that have not yet been paid, or debit card transactions that have not yet been processed by the vendor for payment.
-If you exceed your available balance, you may incur an overdraft fee.
You may also find this video useful discussing what an Available Balance is: http://bit.ly/1qSujaj. If you have any other questions, please feel free to call us at 888-751-9000. We are available 24/7 and would be happy to help.
If this is in regards to an account held at a different Financial Institution, we recommend connecting with that Institution for additional assistance.
We hope this helps, Jake, and we hope you enjoy the weekend!
Justin B, Mount Laurel
November 6, 2015 03:09:39 PM