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EMERGENCY! Someone is in my account
September 17, 2015 09:05:01 AM
1 person recommended this |
In reply to Jate, Hewitt
Thanks for joining us at TD Helps this morning, Jate. We understand your concerns and would be glad to help point you in the right direction.
Before we begin, please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site and apologize for any inconvenience this may cause.
As you are unable to connect with us via telephone, we ask that you visit your local TD Store at your earliest convenience for assistance regarding your concerns. Please be sure to bring a valid photo ID. For Store locations nearby and their hours, please visit http://bit.ly/TDStores.
If you are able to connect with us via telephone, please connect with us any time, 24/7, at 888-751-9000. After account verification, our Specialists would be happy to review your concerns further and provide options.
We hope this helps and please let us know if you need anything else.
Yen D, Mount Laurel
September 17, 2015 09:05:49 AM
1 person recommended this