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Candy, Hendersonville, NC 28731
February 16, 2015 07:21:18 PM
In reply to Candy, Hendersonville, NC 28731
Hey Candy, thanks for making a stop at TD Helps. We'd be happy to help.
We'd like to let you know that if you earned more than $10.00 in interest for the year of 2014, you should be expecting a 1099-INT form. All TD Bank 1099-INT forms were generated and mailed by January 31, 2015. If you don’t receive this form within 7-10 business days of January 31, we have some suggestions for you to obtain a copy – you may give us a call, send a Secure Message, or visit any TD Bank Store to do so. You can choose the option that is most convenient for you!
To connect with one of our Banking Specialists, you can call 888-751-9000 24/7 and upon verification, they will be able to provide you the total interest you earned and then submit a request for a copy of your 1099-INT form if you have earned more than $10.00 in interest for the previous year.
To send a Secure Message you must first be enrolled in Online Banking. If you're not already enrolled you can start the process here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number, Social Security number and email address. Once enrolled (or if you're already enrolled), you may log in here http://bit.ly/1eaISlq and send a Secure Message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." In your Secure Message, please be sure to include your current address and the reason you're requesting a copy (i.e. lost other copy, did not receive original).
As always, you're more than welcome to visit your local TD Bank Store during lobby hours to submit this request. You can find locations here: http://bit.ly/TDStores.
If you have any other questions, feel free to call us at the number above or select the "Reply" link and we'd be happy to help. Have a great one!
Kristen P, Mount Laurel
February 16, 2015 07:22:11 PM