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I have not used my account for past 5 years but now I want to re-activated.
Is it possible to get the file back? Or I need to re-open a new account
August 18, 2017 01:24:01 PM
In reply to Joe, Surrey
Hey Joe. Welcome back to TD Bank!
First, we'd like to let you know that if no Customer-initiated activity (deposits, withdrawals, or debit card transactions) occurs on an account, it will be considered "Inactive" after a specified period of time. Savings Accounts, Checking or Money Market accounts are automatically changed to an inactive status after 1 year of no Customer-initiated activity, and these accounts will be "Dormant" after 3 or 5 years of no activity depending on your region or State. Please keep in mind that once an account becomes dormant, it can be turned over to the State after a number of years, according to your location.
Depending on the status of your account right now, you have different options.
If your account is simply in the inactive status and you happen to have another deposit account with TD Bank that is currently active, you can contact us directly as we would be happy to transfer funds into the inactive account for you and then reinstate your account back to an active status. From outside the United States, please reach us via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011.
On the other hand, if the account is Dormant, you'll want to mail in a deposit or visit a TD Bank Store to make a deposit over the counter to reactivate. If another owner is listed on your account, they may also make the deposit for you at any of our Stores. When doing so, they'll want to request that the account be returned to an active status. You may search for a TD Bank located nearby at http://bit.ly/TDStores.
If you'll be mailing us a deposit instead, please use the following:
TD Bank, N.A., ME2-001-033, P.O. Box Number 1190, Lewiston, ME 04243
Or, if you would like to use FedEx or UPS a mail in deposit, please use this address:
TD Bank, Bank by Mail, 140 Mill Street, Lewiston, ME, 04243
Like any other deposits, a few simple guidelines apply:
-Cash should not be sent through the mail
-Payee of the check and name on deposit ticket should be the same
-If you don’t have a deposit ticket, please include the account number on a separate slip of paper
-Checks should be endorsed (and restricted for deposit only)
-Multiple checks should be listed and a total of the deposit listed
-Do not staple transactions
If your account has closed then you may open a new account online (https://go.td.com/2hbuGjJ), by phone or by vising a TD Bank Store during lobby hours (click here: https://go.td.com/2k77X95 to finds locations).
If you have any further questions, you are always welcome to connect with our Banking Specialists at the numbers mentioned above. We are available 24/7 and would be happy to help.
Hope one of these options works for you, Joe!
Customer Service Team, Mt. Laurel
August 18, 2017 01:26:09 PM