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August 21, 2015 04:51:05 PM
In reply to Thanh, Watertown
Hi there Thanh,
Great question and thank you for inquiring today.
Sounds like you opened a TD Visa Credit card with us – if so we thank you for your business! For most of our cards, we typically offer no interest on your balance transfers for the first year, rather than purchases (subject to change). You can take a look at our current card offerings for more details here: http://bit.ly/1qRnByN.
Since we're not able to check on this for you from here, please get in touch with us and we can review your account in particular to determine the offers that currently apply to your card. One of our Card Services Specialists can look into this for you when you reach us 24/7 at 888-561-8861. If you prefer, you can also stop in for assistance in person and our current Store listing can be found here: http://bit.ly/TDStores.
We hope this provides some help, Thanh.
Thanks again for writing in and have a wonderful weekend!
Kristen P, Mount Laurel
August 21, 2015 04:53:33 PM
In reply to Kristen, Mount Laurel
The offers had changed Kristen, I received offer 200 cash back bonus when I spend 500$ in 90 days and no purchase interest in 13 month! You can check it out in my first bill. Other way, TD card charged me on purchase non sense, I have first bill around 6XX dollars and I paid 200. And second statement they charged interest on 4XXX dollars? Just because I'm out of country for couple month that why I can't call or go to the bank with my offer to clear everything! Can you check for me? Thank you
August 21, 2015 06:11:05 PM
Welcome back Thanh,
Thanks for providing a few more details here, we do apologize for any confusion. It sounds like you were able to take advantage of one of our recent promotional offers.
As TD Helps is not considered a secured forum for your confidential account information, we apologize that we're not able to check on your account or offers from here. Since you mentioned that you're outside the U.S. right now, don't worry as you can still get in touch with us! You can reach TD Bank Card Services from an international location by using our toll-free collect number at 706-644-3266, available 24/7.
Thanks again and we hope this will clear it up for you, Thanh.
Enjoy the rest of your time away!
Kristen P, Mount Laurel
August 21, 2015 06:12:08 PM