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August 13, 2015 09:16:38 AM
In reply to marya, croydon
Thanks for joining us here at TD Helps, Marya. We would be more than happy to help answer your question!
We're happy to say that TD Bank Customers may download our TD Mobile App and make mobile deposits at free of charge! Please keep in mind that to use the Mobile Banking App, you must first be enrolled in Online Banking to do so.
As you mentioned you are already enrolled for Online Banking, you can download the TD Bank Mobile App which makes it even easier to manage your accounts and check your balance on the go; you can do so by following this link: http://bit.ly/USApps. To access your account you should use the same User Name and Password that you're using on our full website for your TD Bank Online Banking account.
We'd like to also mention that TD Bank Mobile Deposit is available for most iPhone and Android devices and to customers of at least 90 days or longer with an active checking, savings or money market account.
When making a Mobile Deposit, you can simply follow the steps provided as you will first be asked to take a picture of the front of the check, then the back. On the check, please sign and endorse with your signature on the checks designated line, and then feel free to make your mobile deposit! For your own personal records, you may write "deposited" on the check.
We also invite you to take a look here: http://bit.ly/1e3jiYF for more information along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit. If you have any questions about when your deposit will become available for your use, we invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ . On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have additional questions or need further assistance regarding mobile deposits, please give us a call 24/7 at 800-493-7562. Or if you prefer to go over this in person, you may visit any TD Store near you. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
We hope this was helpful information, Marya. Let us know if you have any other questions. Enjoy your day.
Yen D, Mount Laurel
August 13, 2015 09:23:04 AM