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I am trying to book a test and I need my credit card to do so, The funds are there but the payment is failing.
April 5, 2017 04:25:49 PM
In reply to Joshua, Scarborough
Hello Joshua, we're sorry to hear of any troubles you are having with your credit card and would be happy to point you in the right direction for help.
As this is pertaining to your account specifically, we would need to review this further with you. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call our Credit Card Specialists 24/7 at 888-561-8861 to speak with one of our Specialists. After account verification, we'd be more than happy to review your account with you. Also, you may visit any TD Bank Store during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, if you are enrolled for online banking, you may send a Secure Message using www.tdbank.com. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a Secure Message.
Thanks again for writing to TD Helps, Joshua. Let us know if you have any other questions and have a wonderful day.
Customer Service Team, Mount Laurel
April 5, 2017 04:26:18 PM