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John, St. Joseph
March 16, 2015 09:25:35 AM
In reply to John, St. Joseph
We appreciate you coming to TD Helps, John.
To the status of the account the check is written off from, please connect with us at 888-751-9000. Our Banking Specialists are available 24/7 and would be happy to help. You may obtain the same information by visiting your local TD Bank store. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Please note, for the security of our Customer's accounts, we may not provide any account details such as account balance to anyone other than the account holder.
Hope this helps and have a great day.
Brian M., Mount Laurel
March 16, 2015 09:26:22 AM
1 person recommended this
I received a check in the mail for payment and the company name on the check is XXXX Inc and the amount of the check is $XXXX.00. Can you verify that this a real check? before I deposit because I do not want my bank to charge my any return fees.
Richard, El Paso
September 16, 2015 01:45:39 PM
In reply to Richard, El Paso
Thank you for reaching us on TD Helps, Richard. We'd be glad to point you in the right direction.
In this particular case, we recommend reaching out to the originator of the check and also contacting one of our Banking Specialists on a conference call. Once we verify our Customer, we'll be glad to provide the information you need with their permission. You may reach out to us 24/7 at 888-751-9000.
If this isn't a possibility, we encourage you to speak with your financial institution regarding a deposit of the check and their returned check policies, including any fees they may assess, or the maker of the check.
We hope this helps, Richard and have a good day.
Megan K, Mount Laurel
September 16, 2015 01:46:10 PM