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I have a notification that your bank has sent in a "Cancellation of Debt" for an account that I have no record to indicate I owned it. Who do I contact to find out about this account?
James/Sandra, Merritt Island, FL
May 13, 2017 12:48:04 PM
In reply to James/Sandra, Merritt Island, FL
Thank you for contacting TD Helps today, James and Sandra. We'll be happy to help.
Who you'd need to contact in regard to this information depends on the type of account it was.
If the account was a loan held by TD Bank, please call 800-937-5020. For loans held by TD Auto Finance, you are able to reach them at 800-556-8172, Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm.
If in reference to a credit card with TD Bank, please call 888-561-8861.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information. If you have any further questions or concerns, you may also contact a Banking Specialist at 1-888-751-9000, or visit your local TD Store location. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this information was helpful, James and Sandra. Have a great day, and please enjoy your weekend.
Customer Service Team, Mount Laurel
May 13, 2017 12:48:50 PM