Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
This is the message:
Voicemail from: (866) 317-0359 at 5:18 PM
Hello, this is the fraud service center calling on behalf of TD bank with an important message for Malcolm XXXXXXXXXX. We are calling about possible on authorize transactions on your Visa debit card account to protect your account and to avoid potential service interruption, please call us at 1-866-317-0359 for expedited service, Please refer to case number. XXXX for XXX If You are outside the USA or Canada Please call us collect at 727-227-2446 again, Please call us at 1-866-317-0359 your case number is. XXXX for XXX We are open 24 hours a day seven days a week. Thank you.
[end of voicemail]
If this is about a book purchase via Amazon in Seattle, that is genuine, not fraudulent.
You can email a reply to XXXXXXXXXXXXXXXXX
Malcolm, Ocean Grove
December 28, 2015 09:57:32 AM
In reply to Malcolm, Ocean Grove
We understand your concern, Malcolm and we'd be glad to help.
The telephone number you provided is a number that is used by TD Bank. We ask that you contact us at that number so that we may confirm your recent transactions to be sure all were authorized. We apologize for any confusion.
If you wish, you may also contact us 24/7 at 888-751-9000 for further assistance.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Malcolm and have a good day.
Megan K, Mount Laurel
December 28, 2015 09:59:14 AM
1 person recommended this