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All other financial institutions have a way to notify them that people are receiving phishing emails allegedly from those financial institution. TD Bank does not. One can only assume then that the email from a bank I have no accounts at seeking personal information is actually from the bank since the bank has no way to let them know there are attempts to defraud people in the name of TD Bank. (All you need to do is provide a link or other contact with those who handle security for TD Bank.) Otherwise, I do assume TD Bank is attempting to defraud me.
Dr. Luccia, Apache Junction
August 21, 2016 08:44:59 AM
In reply to Dr. Luccia, Apache Junction
Thanks for sending us your question today. We'll be sure to point you in the right direction.
First, we'd like to let you know that we have identified the email you recently received as a phishing attempt. Please note that this message was not sent by TD Bank. If you like, we would appreciate a copy of the email for our research, and please forward it to us at email@example.com. You may also call us 24/7 at 888-751-9000 for assistance. Once complete, we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
We also invite you to take a look here: https://go.td.com/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns.
We hope you have a great week!
Alara B, Mount Laurel
August 21, 2016 08:45:50 AM