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So I registered my card and put my info in, yet steam says you deny it pls help
Sophia, Staten Island
June 27, 2017 11:21:30 AM
In reply to Sophia, Staten Island
Thanks for coming to TD Helps for your answers today, Sophia.
We're sorry to hear that you're having trouble registering your Gift Card. If you have attempted to do so by visiting our website here: http://bit.ly/2scIqz2, and are still having trouble, we recommend reaching out to us directly for further assistance.
Specialists may be reached 24 hours a day, 7 days a week at (888) 294-2249, and will be more than happy to help you. In addition to calling, we also invite you to check out the link here https://go.td.com/1cIdAj6 for Frequently Asked Questions about TD Bank Visa Gift Cards.
If you are not referring to a Gift Card, but are having trouble using your Debit Card, we invite you to contact us at 1-888-751-9000 so that a Specialist may review your card to determine why you may be having trouble. You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
You also have the option of contacting a Specialist about your Debit Card by sending a secure message from your Online Banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. You can also send a secure message right from your smartphone. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
We hope this information was helpful, Sophia! Enjoy the rest of your day.
Customer Service Team, Mount Laurel
June 27, 2017 11:22:28 AM