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I just set up on line bill pay and realized I was paying from the wrong account. I want to change the "pay from" on several bills. I am hoping I do not need to start over...
Mark, Milford, NH
November 27, 2014 06:13:40 PM
In reply to Mark, Milford, NH
Thank you for reaching us on TD Helps, Mark. We'd be happy to review how to update your recurring payments.
The first step would be to log in to your Online Banking here: http://bit.ly/SMUhhl. Once logged in, select the Bill Pay tab. From there you will want to select the tab entitled Manage Your Bills. You would then select the billers that you'd like to change from the drop down menu. You will then be directed to different options. The one you'll need to select is Update Automatic Payments. From there you will then be able to select the From account so that your bills are scheduled properly.
If this is for your BusinessDirect account, the steps are very similar. You may log in to your BusinessDirect account here: http://bit.ly/1rvBmq8. Next you would select the Bill Pay tab followed by Manage Payees. You would then select the payee you'd like to edit and change the account listed in the Default Pay From Account.
If you have any trouble updating your biller information we ask that you contact us directly for assistance. Our 24/7 Tech Support Specialists would be happy to help after account verification and are reachable by dialing 800-493-7562. You may also visit a TD Store during lobby hours for assistance. For Store hours and locations near you please visit http://bit.ly/TDStores.
We hope this helps, Mark and have a good day.
Megan K, Mount Laurel
November 27, 2014 06:14:33 PM