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April 14, 2015 11:29:41 AM
1 person recommended this |
In reply to Sevtap, Levittown
Welcome back, Sevtap. We appreciate you choosing to join us again on TD Helps.
For the protection of your TD Bank account, your TD Bank ATM Card does have daily limits placed on it. We invited you to look here: http://bit.ly/1kb17UQ (Pages 43 & 44), for more information on your daily limit amounts.
If you're expecting to spend more than what is permitted on your daily limit, we do have a few options for you to increase the daily withdrawal limit. You can call us directly 24/7 at 888-751-9000 and after account verification; one of our dedicated Customer Service Representatives can request the increase for you.
You can also send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase
• Account Number
• Debit/ATM Card Number
• Your Name
• Contact Telephone Number
• Amount of increase or decrease
• Indicate - Visa, POS (Point of Sale) or ATM
• Your Signature
Another option for you would be to send us a Secure Message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. Your request should be completed within 24 hours.
If you have not enrolled in Online Banking, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, feel free to give us a call 24/7 at the number listed above for assistance.
You may also visit your local TD Bank during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores for a TD Bank location near you.
Please keep in mind that limit increases are only valid for one calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00PM, the increase will remain in effect for one additional calendar day.
Hope you find this helpful, Sevtap and please have a nice week.
Sandy D, Mount Laurel
April 14, 2015 11:37:43 AM