Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
November 22, 2014 01:41:15 PM
In reply to Dylan, Storrs
Welcome to TD Helps, Dylan. We're sorry to hear that you're unable to make online purchases with your Debit Card and would be glad to offer some suggestions.
TD Bank Visa Debit cards can be used anywhere VISA or NYCE are accepted, including purchases made online.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. You may also visit your local TD Bank Store for further assistance. For hours and locations near you, check out: http://bit.ly/TDStores
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, mount laurel
November 22, 2014 01:42:53 PM