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jake, doylestown PA
January 21, 2015 03:06:33 PM
In reply to jake, doylestown PA
Thanks for reaching out to us on TD Helps today, Jake.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecure forum.
We recommend contacting us directly 24/7 at 888-751-9000. You may also visit us at any TD location during normal lobby hours for further assistance. For TD Bank hours and locations please check out: http://bit.ly/TDStores.
You may also send us a secure message via your Online Banking. To send a secure message, you must first be enrolled in Online Banking. To set up Online Banking, please visit here: http://bit.ly/1lU2qfY. Keep in mind, that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
If you require additional assistance setting up Online Banking, feel free to contact us 24/7 by contacting the number mentioned above.
Let us know if you have any additional questions. We hope this helps and have a good day.
Luis C, Mount Laurel
January 21, 2015 03:07:37 PM