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I have recently moved and have been changing my address online for various accounts. I have gone to the cust. service page and changed my address multiple times and it states that some one will get in touch with me within 24hrs which hasn't happened. When I try to order checks with my new address, my old address shows up and the check site won;t allow me to change it.
August 10, 2016 08:59:26 AM
In reply to sandra, watertown
We're sorry you are having trouble with your address, Sandra. We'll be sure to point you in the right direction today.
As your inquiry is pertaining to your specific account, we ask that you contact us directly at 888-751-9000. Our Specialists are available 24/7 and after account verification will be able to review your account further. Please note; we would love to assist you directly, however, TD Helps is considered an unsecured forum. Therefore, we are unable to obtain your personal account information.
If you'd prefer to connect in person, we invite you to visit a TD location, during lobby hours. To find a Store hear you please view our locator found here: http://go.td.com/1f9DSJR.
Thanks for writing in, Sandra. We hope you have a great week!
Alara B, Mount Laurel
August 10, 2016 09:03:03 AM