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November 5, 2016 09:30:03 AM
In reply to Frank, Manchester
Thanks for contacting TD Helps today, Frank. We're sorry to hear that you're having trouble using your TD Gift Card, and we'll be happy to point you in the right direction.
If you've received a TD Gift Card, it is possible that it may not be registered, resulting in acceptance issues. You'll be glad to know that once you have registered your TD Bank Gift Card, it can be used for purchases anywhere Visa is accepted, and you'll be protected in case your card is lost or stolen.
To register, after entering the first six digits of your gift card and registering it here http://bit.ly/1vlaGLm, you'll be able to check your account and proceed with any purchases you'd like. While registering for the first time, your initial password will be the three-digit security code on the signature panel of the back of your card. We encourage you to change your password after signing in for the first time, for your security.
You may also register your Gift Card by dialing (888) 294-2249 to speak with a Specialist, who are available 24/7 for your convenience. Feel free to check out https://go.td.com/1cIdAj6 for Frequently Asked Questions about TD Bank Visa Gift Cards.
We hope this helped, Frank, and have a great weekend.
Customer Service Team, Mount Laurel
November 5, 2016 09:30:23 AM