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Right now I only have the option to transfer between one of the checking accounts and a savings. It's like the second checking account isn't available. How do i fix this?
September 29, 2015 09:59:06 PM
1 person recommended this |
In reply to Desiree, Philadelphia
Desiree, we're glad you reached out to us through TD Helps. We'd be happy to help you with any transfer issues you're having.
When you login to www.tdbank.com, you should be able to see all accounts that you are a signer on including: Checking, Savings, CDs, Credit Cards, and Loans. You should also be able to transfer funds between those accounts where appropriate. After logging in and selecting the "Transfer" tab, you should be prompted to enter the 'From' and 'To' accounts and enter the amount of your transfer. With this feature you'll be able to complete an immediate transfer or schedule a recurring transfer.
If you are unable to view the account online, or if you can see the account but the website is not allowing the option to transfer funds to/from it, we may need to adjust the settings for your online profile. Please call us at your earliest convenience at 1-888-751-9000 so that we may review your online profile and enable that feature if possible. Our Specialists are available 24/7. You may also visit a TD Store for further assistance. For Store hours and locations please view: http://bit.ly/TDStores.
Thanks for reaching out to us, Desiree and we look forward to speaking with you so that we may troubleshoot the issue with you directly!
Justin B, Mount Laurel
September 29, 2015 10:00:08 PM
1 person recommended this