Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Ronald, Bremerhaven, Germany
December 10, 2014 03:34:42 PM
In reply to Ronald, Bremerhaven, Germany
Thank you for joining us here at TD Helps, Ronald.
There is more than one way to check your TD Visa Gift Card balance. You may retrieve your gift card balance by telephone or online. To check the balance by telephone, you may call 24/7 at (888) 294-2249. To check the balance online, please click here: http://bit.ly/1dmtzim to sign up first. Once you enter the first six digits on your card, then you can follow the simple instructions to view your balance and card activity. Please check out: here http://bit.ly/1cIdAj6 to read our frequently asked questions as well.
If you are calling from Germany, you may also dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. Once you're on the phone with one of our Banking Specialists, we may transfer you to our Gift Card department for additional assistance.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
December 10, 2014 03:35:51 PM