Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Chrissy, Brooklyn, NY
March 30, 2015 07:59:13 AM
In reply to Chrissy, Brooklyn, NY
We hope you're having a good day, Chrissy! We're sorry for any confusion and would be happy to assist you with your account.
On some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below the required minimum balance, the maintenance fee would be assessed on the last day of the statement cycle. The amount required can vary based on the type of account you have and for our current Savings accounts, feel free to look here: http://bit.ly/1hzzhPT to locate the type of account you have and any balance requirements it may have.
Because we do not have access to your personal information since this is considered an unsecured forum, we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative would be happy to review your account type with you.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find our locations near you.
We hope this information helps, Chrissy and let us know of any other questions. Take care.
Yen D, Mount Laurel
March 30, 2015 08:53:57 AM