Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I just want to log on to your site and get my balance or move money around. I am not interested in taking a survey every time I access the site! How do I eliminate all the ads and surveys and just log on?
October 3, 2014 09:57:18 PM
1 person recommended this |
In reply to Keith, Amherst
Thanks for connecting with us here on TD Helps, Keith.
Our website does not host ads from any external sources. We would recommend ensuring that the anti-virus software on your computer is functioning and up-to-date. Also, a scan of your computer for malware or any other viruses to ensure that you do not continue to receive these pop-ups. We do offer privacy assistance to help ensure pop-up ads and surveys do not continue to bother you. Please visit us here http://bit.ly/1npPddy for further assistance with this issue.
If you are experiencing issues accessing our website or any features with the webpages, we recommend disabling any plugins or themes and restoring your browser’s defaults. Also, www.tdbank.com is compatible with the newest versions of both Internet Explorer and Firefox.
If you have any further questions or are still having trouble logging in, please contact us at 1-800-493-7562 to speak with a TD Bank Digital Banking Specialist, 24 hours a day, 7 days a week.
We hope the information provided help, Keith. Let us know if you have any further questions.
Justin B, Mount Laurel
October 3, 2014 09:58:45 PM