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Michaela, Boca Raton
October 23, 2014 09:51:09 AM
In reply to Michaela, Boca Raton
Good afternoon, Michaela and welcome to TD Helps. We apologize for any trouble you've had logging in to your account, and we'd be happy to assist you.
As you mentioned that your log in page is flashing, this sounds like a browser issue. We'd first recommend that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
Also, our Digital Specialists are available 24/7 to assist you with your online account if you're unable to correct this yourself. You can call us at 1-800-493-7562 and a Specialist will be more than happy to help.
Thanks again for stopping by, Michaela and have a terrific day.
Colleen B, Mount Laurel
October 23, 2014 01:07:00 PM