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When I try to login nothing happens. SO I try pressing forgot password the screen just goes blank. Then, it tells me to reset my password, but doesn't give me an option to do so.
November 22, 2017 09:38:40 AM
In reply to Emily, Toronto
Good morning, Emily.
We're so sorry to hear that you're having trouble accessing your TD Credit Card, and we'll be more than happy to help.
Before we begin, we notice that you're writing into us from Toronto, CA, and based on the information you have provided, it sounds as though your Credit Card may be held with TD Canada Trust. If this is the case, please understand that you are currently speaking with TD Bank. While we both share the same TD shield, we are different entities, and so that we may better assist you, we'd like to recommend that you connect with TD Canada Trust directly.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust.
In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu.
A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We apologize again for any inconvenience, Emily, but we hope this information was helpful.
Thanks again for stopping by, and have a great start to your Wednesday.
Brittany M, Mount Laurel
November 22, 2017 09:39:22 AM