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question that was tripping me up was deleted but I still am not able to login. Three strikes & I am out so I did not try again. If I try to login more than three times my a/c gets blocked. The problem is that I am retired and living in Argentina so I can't waltz in to the branch to straighten it all out and do no have a landline phone so I have to go to a call center every time I run into a problem. Tks for any help.
Maria, Rosario, Santa Fe, Argentina
October 17, 2014 06:28:52 PM
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In reply to Maria, Rosario, Santa Fe, Argentina
Thank you for joining us on TD Helps, Maria. We're sorry to hear that you are experiencing difficulties with your Online Banking, especially when you are outside the United States.
Please be informed that for the security of your account information, we're unable to reset User Name, Password or Security Questions via online messages. To better assist you, we recommend contacting us at 800-493-7562; 24/7 to speak with a TD Bank Digital Specialist who can assist you in resetting your information after account verification. Please be sure to stay on the line with the Specialist until you are able to view your account information online.
To contact Customer Service 24 hours a day, 7 days a week from outside the United States, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone.
Let us know if you have any further questions. Have a pleasant day!
Katherine G, Mount Laurel
October 17, 2014 06:30:10 PM