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September 29, 2014 03:36:55 PM
In reply to deborah, brooklyn
Thank you for sending us your question, Deborah, and welcome to TD Helps.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. However; we are more than happy to guide you in the right direction.
You may contact us 24/7 at 888-751-9000 to speak with a banking Specialist. Upon proper account verification, we will be gladly to assist you. You may also feel free to visit us during lobby hours to speak with a customer service representative. . Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
If you are enrolled for online banking, you may also send a secure message for further assistance by using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Digital Banking Specialists, 24/7 at 800-493-7562. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message. Please note, if you choose this option to communicate with us, you should expect a response within 24 hours.
We hope the information provided helps, have a good one!
Luis C, Mount Laurel
September 29, 2014 03:40:24 PM