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pending charge, it comes up as $1.00, have you seen it come up as $99.00 in the past? And if not, how do I dispute this charge? I just checked my pending charges and a gas station charged me $99.00 which is the incorrect amount. Normally when a gas station shows a pending charge, it comes up as $1.00, have you seen it come up as $99.00 in the past? And if not, how do I dispute this charge?
March 1, 2016 12:40:16 PM
In reply to Anthony, Ledgewood
We understand your concern, Anthony and we'd be glad to discuss.
Typically, gas stations will place a $1.00 hold on your account for authorization to withdraw the funds for the transaction you are making. After the full amount is debited from your account the $1.00 hold should be released. Keep in mind that this amount is set by the merchant rather than TD. Please note that such transactions could take up to 3-5 business days to be debited for the full amount.
If after the transaction applies the amount is incorrect, we ask that you contact us directly so we may help dispute the charge. You are able to call our Banking Specialists 24/7 at 888-751-9000, visit a TD Store during lobby hours or send a secure message.
To take a look at TD Stores and their hours please visit http://bit.ly/TDStores.
To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this clears things up, Anthony and have a good day.
Megan K, Mount Laurel
March 1, 2016 12:40:30 PM