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I just got my online statement notification for my checking account & found I was overdrawn & charged fees & I can't see how this happened.
Robert, Tinton Falls
August 21, 2017 02:32:50 PM
In reply to Robert, Tinton Falls
Hi Robert. We'd be happy to help direct you to some assistance with this.
We're always here to take a look at your account with you and can provide you with several options to reach out to us.
We're available by phone 24 hours a day, 7 days a week at 888-751-9000. You can also stop in to see us at any of our Stores. We'd be glad to sit down with you and go over your statement to see exactly what's happened. To find a TD Bank Store near you, please click here: https://go.td.com/1nq31dc.
You can also reach out to us by secure message through your online or mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
We look forward to hearing from you soon to help resolve this. Have a great day, Robert!
Candice A, Mount Laurel
August 21, 2017 02:33:05 PM