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and I was told to go to TD Branch to get my password. I live in Pensacola, Florida and there is no branch here. Appreciate you prompt help. Thank you. Thelma
May 22, 2015 04:52:51 PM
In reply to Thelma, Pensacola
We appreciate you reaching out to us on TD Helps, Thelma. Sorry to hear about your experience. We'll be happy bring clarity to the situation.
The Password or Security Word requested to enroll your card on the www.tdcardservices.com site is something you would have created when completing your initial credit card application with us. For security purposes, we apologize but we would not be able to confirm this Password over the phone. If you cannot recall what Password was submitted when completing your application we do recommend visiting a TD Bank Store if you'd like to set up an account on this site. For Store hours and locations near you please visit http://bit.ly/TDStores.
If you have a deposit account with TD Bank in addition to your credit card, you could alternatively set up an online account on TD Online Banking to view your credit card payment history and make payments directly from your TD account. You may enroll at any time here: http://bit.ly/1lU2qfY. You will need your account number, ATM/Visa Debit Card number, Social Security number and email address to complete the enrollment. If you have any trouble enrolling, please contact us directly 24/7 by dialing 800-493-7562. After verification, a Tech Support specialist will be able to assist. Once logged in, you can make TD Credit Card payments from your checking or savings account.
If you do not have a Checking or Savings account, you are more than welcome to mail a payment as well. The address to mail in payments for your TD Bank Visa Credit Card is: TD Card Services, PO Box 16027, Lewiston, ME 04243-9513. Please understand, payments which are mailed may take 7-10 business days to be received and processed.
We hope this helps and enjoy the rest of your day!
Megan K, Mount Laurel
May 22, 2015 04:53:43 PM